im so mad at windows/dell right now

so. you've all heard about windows eating itself. and how it occured a week after my warranty expired. which, not only is super ANNOYING, but meant it was harder for me to get someone at dell to help me (yes, i paid for help).
now, when they re-installed windows, something happened so now i cant get pictures off of my memory card. in fact, my computer doesnt even recognize that there is a device plugged-in. i just spent 45 minutes with an on-line chat with a dell technician (who, by the way, told me that my warranty was expired adn tried to transfer me before i told her that this is due to something one of their technicians did--or didnt--do, and the least she could do is help me.) who told me to download this stuff from teh dell website, and ASSURED me that once i re-started my computer, everything would be fine. WRONG!

im irritated.